Jewish Community Center Membership/Guest Services Associate in Rockville, Maryland

Principal Responsibilities:

The Bender JCC is seeking an experienced customer service professional to support the center and its Health & Fitness membership department. This full-time position is responsible for member and guest services, clerical duties and a variety of administrative tasks. Candidates must be willing to work a flexible schedule which could include weekends and evenings.

Primary responsibilities include:

  • Effectively communicate with members and guests in person, by telephone and email
  • Process transactions for members and guests.
  • Enter, verify and maintain data in the membership database.
  • Perform clerical tasks (printing, scanning and filing).
  • Assist with program registrations.
  • Complete other tasks as directed by the Membership Director.
  • Tour the facility with prospects and provide sales information.
  • Implementation of membership retention plan

Minimum Qualifications:

Qualified candidates will possess the following:a Bachelor's degree or equivalent work experience, at least two years relevant customer service experience with superior communications and people skills. Strong computer skills are required including experience with Microsoft Office and Outlook, data entry and lead tracking software with the ability to learn new programs and software analytic and basic math skills. Excellent organizational, problem solving and decision making skills are also desired.

Benefits include**health/dental, life insurance, long-term and short-term disability, paid time off (PTO), holidays, flexible spending account, 403(b), free membership to our on-site fitness center, indoor/outdoor pools and employee discounts to most Center programs. We are conveniently located near two Metro Red Line stations and have free on-site parking.

To apply,**send resume, cover letter and salary requirements to

Agency Information:

The Bender Jewish Community Center of Greater Washington located at 6125 Montrose Road in Rockville. This premier community center is at the heart of Jewish life in Montgomery County, operating a full scale health and fitness center, pre-school, day camp and variety of education and arts programs.

Date Posted: 12/14/2017

Title: Membership/Guest Services Associate

JCC: Bender JCC of Greater Washington

Location: Rockville, MD