Johns Hopkins University Research Program Assistant II in Baltimore, Maryland
The Department of Oncology is currently searching for a full time Research Program Assistant II, with Medical Assistant experience and certification. Under the direct supervision of the Research Nursing Manager, the Research Program Assistant II is responsible for monitoring the clinical course and collection and documentation of research data points (blood samples, urine samples, EKGs, vital signs) on patients entered onto research protocols at the Sidney Kimmel Comprehensive Cancer Center and possibly, external institutions. The Research Program Assistant is responsible for the organization, entry, maintenance and accuracy of all patient clinical research data in a timely and ongoing manner. Participates in smooth patient flow, staff training, standards of practice and identifying quality improvement opportunities in outpatient research areas.
Specific duties and responsibilities:
Performs and documents phlebotomy, other sample collection, vital signs, EKGs according to JHH policy and in accordance with clinical trial specifications.
Maintains good working knowledge of all assigned protocols and reporting requirements. Transmits and distributes protocol information.
Attends protocol start-up meetings, plans for protocol-specific activities and identifies potential barriers to protocol compliance. Works with study staff and appropriate manager to establish reasonable solutions.
Adheres to all protocol requirements to ensure the validity of the clinical research data.
May assist in the design and creation of protocol‑ specific data collection forms with assistance. Reviews all research worksheets for thoroughness and accuracy. Assures appropriate vital sign, EKG, etc., worksheets are present prior to enrollment.
Verifies correct scheduling of patient appointments, tests, and visits as they pertain to completion of protocol requirements. Works with study teams and management to assure corrections are made.
Prepares for and participates in monitoring and audits of studies, as needed. Corrects errors when necessary. Identifies solutions when patterns in deficiencies are noted.
Participate in cross training of identified phlebotomy and lab staff. Mentors and monitors on an ongoing basis, ensuring policy/protocol compliance.
Collaborates with, educates and serves as a resource to clinical and research staff to assure compliance with protocol specific sampling and safety monitoring.
Reports inadequate staffing in research areas to assure protocol procedures are completed with accuracy.
Maintains excellent understanding of research documentation requirements, mentors others, notifies appropriate staff when deviations are identified and collaborates on solutions to any identified problems
High School Diploma/ GED and Minimum of two years’ related work experience required. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. Experience working in a direct clinical care role such as: phlebotomy, nursing assistant, or medical assistant. Experience in handling blood-borne pathogens required.
Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 90 days of date of hire. Current CPR certification by the American Heart Association or the American Red Cross required. Must maintain MA and CPR certification/registration during duration of employment in this position.
Note – in order to be eligible for certification/registration, successful completion of an accredited Medical Assistant training program or five or more years of primary medical care medical assistant experience required.
Preferred qualifications: Bachelor's degree and additional experience working in a lab environment.
Special knowledge, skills, and abilities: This person is responsible for caring for patients in an extremely patient focused environment. It is his/her responsibility to maintain professionalism at all times, and to go above and beyond the call of duty to make the patient comfortable and happy with his/her experience in the Clinic. Patient satisfaction is paramount and the CMA should be able and willing to do whatever it takes to exceed the patient’s expectations. Ability to problem-solve and work independently are necessary. Ability to interact and communicate professionally with faculty, staff and patients from diverse backgrounds in a culturally appropriate manner.
Technical qualifications or specialized certifications: Computer, telephone, scanner. Computer skills, willingness to use paperless system in the field, and strong communication and motivational skills are a must.
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
Starting Salary Range: $13.72 - $18.87
Status: Full time
Work Schedule/Hours: Monday-Friday/40 hours/Flexibility needed between 7:00am to 6:00pm.
Location: East Baltimore Campus
Equal Opportunity Employer:
Johns Hopkins University is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria. The university promotes affirmative action for minorities, women, disabled persons, and veterans.